Insync is an AI powered customer experience platform for Enterprise to automate customer conversations across product discovery and support functions, across industries. Insync's team takes up all the efforts while working with Enterprises to design and deploy optimal chatbot solutions. Insync's platform ingests all the structured or unstructured datasets and information that's typically available to a CS agent, be it Product & services catalogs, user data logs, FAQs etc, to develop intents and solve a wider range of use cases. The platform helps to solve complex conversational problems with NLP thereby enabling the developed bots to resolve customer queries by understanding its intent, manage multiple contexts and switching during conversations.

Raj R.